Privacy Policy

At, we value your privacy and only process the data necessary for our services and to improve them. We handle the information we collect about you and your use of our services with care, and we will never share your data with third parties for commercial purposes.

This privacy policy applies to the use of our website and related services. The policy is effective from 17/06/2021 and replaces all previous versions upon the publication of a new version. We describe the data we collect about you, how we use it, and under what circumstances we may share this data with third parties. We also explain how we store and protect your data against misuse and outline your rights regarding the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our privacy contact person, whose contact details can be found at the end of this policy.

Data Processing Below, you can read about how we process your data, where we store it, the security techniques we use, and who has access to the data.

E-commerce Software WooCommerce: Our webshop is built using WooCommerce software. When you provide us with personal data, we share it with WooCommerce for technical support. WooCommerce is not allowed to use your data for any other purposes and is required to take appropriate security measures, such as SSL encryption and a strong password policy. WooCommerce collects technical information through cookies about your use of the software but does not store personal data. WooCommerce may share aggregated data within the company to improve its services.

Email and Mailing Lists Mailchimp: We use Mailchimp, a third-party, to handle our email communication and send newsletters. Mailchimp will never use your name and email address for its own purposes. All confirmation emails you receive from us and web forms are sent through Mailchimp servers. Mailchimp securely stores your personal data and uses cookies and other technologies to track email openings and reading. Mailchimp reserves the right to use your data to improve its services and share information with third parties. At the bottom of each automated email sent through our website, you will find an ‘unsubscribe’ link to opt out of our emails.

Vimexx: For our regular business email communication, we use Vimexx, which has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of data. We treat all our email communication confidentially, and Vimexx does not have access to our mailbox.

Payment Processors We use the Bunq platform to handle (part of) the payments in our webshop. Bunq processes your name, address, residence information, as well as your payment details, such as your bank account or credit card number. Bunq has taken appropriate technical and organizational measures to protect your personal data. However, they reserve the right to use your data to further improve their services and share anonymized data with third parties. In the case of a deferred payment request (credit facility), Bunq shares personal data and information about your financial position with credit rating agencies. The safeguards for the protection of your personal data apply to all parts of Bunq’s service for which they engage third parties. Bunq does not retain your data longer than permitted by legal terms.

Reviews We collect reviews through the Google platform. When you leave a review via Google, you are required to provide your name, place of residence, and email address. Google shares this data with us, allowing us to link the review to your order. Google also publishes your name and place of residence on their website. In some cases, Google may contact you to provide further clarification on your review. If we invite you to leave a review, we will share your name and email address with Google, who will only use this information to invite you to leave a review. Google has taken appropriate technicaland organizational measures to protect your personal data and reserves the right to engage third parties for the purpose of service provision, for which we have given Google permission. The safeguards for the protection of your personal data apply to all parts of the service for which Google engages third parties.

Shipping and Logistics We utilize the services of PostNL to deliver your package to you. We share your name, address, and residence information with PostNL to facilitate the delivery. PostNL only uses this data for the purpose of the agreement and shares it with subcontractors when necessary.

Invoicing and Accounting We use the services of MoneyBird to maintain our administration and bookkeeping. We share your name, address, residence information, and order details with MoneyBird to administer sales invoices. MoneyBird has taken appropriate technical and organizational measures to protect your personal data and only uses your data for the mentioned purposes.

Purpose of Data Processing Our use of your data is solely aimed at providing our services. This means that the purpose of processing is always directly related to the assignment you have given us. We do not use your data for targeted marketing unless you have explicitly given us permission to do so. If you provide us with your data and we use it to contact you in the future for purposes other than your request, we will explicitly request your consent. Your data is not shared with third parties unless it is necessary to comply with accounting and administrative obligations. These third parties are obliged to treat your data confidentially based on the agreement between them and us, an oath, or a legal obligation.

Automatically Collected Data: Data automatically collected by our website, such as your IP address, web browser, and operating system, is processed to further improve our services. This data does not constitute personal data.

Cooperation in Tax and Criminal Investigations: In some cases, we may be legally obliged to share your data in connection with tax or criminal investigations by government authorities. In such cases, we will resist this within the limits provided by the law.

Retention Periods We retain your data as long as you remain a client of ours. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will consider it as a request for us to forget your data. Based on applicable administrative obligations, we are required to retain invoices containing your personal data for a specific period of time. However, we will not use this data for any purpose other than complying with these legal obligations.

Your Rights You have the right to access, rectify, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by us. Furthermore, you have the right to data portability, which means you can request that we send your personal data to you or another organization mentioned by you in a computer file.

To exercise your rights or if you have any other questions/comments regarding our privacy policy, please contact us using the following contact details:

Privacy Contact Person: [Contact Person’s Name] [Contact Person’s Email] [Contact Person’s Phone Number]

We reserve the right to modify this privacy policy at any time. Please check our website regularly for updates.